ADC provides a spectrum of online self-service tools designed to enable our customers to do business with us anytime, anywhere. These tools work hand-in-hand with ADC's enterprise business management system, ensuring Web users real-time, accurate information whenever they visit ADC.com.

Online Support Request
ADC offers the ability for users to submit a support request quickly and easily using ADC.com. This online support request form allows customers to easily and conveniently request technical support from ADC's Customer Service staff for non-critical product, return and service issues.
» Support Request Tool

Ask A Question
ADC.com offers a tool for users who need more information about ADC products, services, or solutions. The "Ask a Question" tool offers users the ability to receive expert information at the click of a button. Look for the "Ask A Question button" on pages within our online catalog.
» Ask A Question

Check Product Pricing And Availability
ADC's customers can check the price of a product and its availability online at the click of a button. ADC.com makes sure its customers view the most up-to-date customer-specific pricing and availability online. [Registered Users Only]
» Check Product Pricing And Availability   View Tutorial

Request A Quote
Customers not yet ready to buy or who need additional product information may submit an online quote request for any product or group of products and will receive a quick response from our customer service department. Customers may add to a quote request as they browse the catalog, or visit ADC.com just to quickly submit a quote request for a specific item.
» Request A Quote   View Tutorial

Get Order Status For Any ADC Order
ADC.com allows customers the ability to instantly check the status of online or offline orders placed with ADC. Customers may also receive shipment updates using a PDA or WAP phone or have shipment notification sent to a designated email account or multiple accounts. [Registered Users Only]
» Get Order Status For Any ADC Order   View Tutorial

Download Extensive Product Documentation
ADC.com users may also download items from ADC's online library of product literature and technical documents in PDF form. These documents include an up-to-date array of white papers, catalogs, and manuals.
» Download Extensive Product Documentation

Leverage ADC's Comprehensive Knowledge Base
Product questions can be answered online by searching ADC.com's extensive knowledge base. This information pool includes FAQs, installation and configuration drawings, as well as applications solutions.
» Leverage ADC'S Comprehensive Knowledge Base

Configure Products
Many of our product catalog sections include configurators, which allow our customers to build a catalog number by selecting desired features. This produces a catalog number that can be added to a quote request, and often purchased on the spot.
» Configure Products

Register With Ease
Viewing customer-specific pricing, product availability, and status of orders requires registration and account approval. A quick, one-page registration form can be accessed at www.adc.com by clicking on the "Log In / Register" link. The registration is usually processed the same day, and the customer receives confirmation by email.
» Register With Ease   View Tutorial

Add Services As You Need Them
Once a customer is registered, they can come back to ADC.com anytime, login, and select "Edit Profile" to request additional services such as purchasing by PO, and order tracking. Customers can also change their password, address, credit card data, and other information.
» Add Services As You Need Them